I am unable to access the live sessions for my courses. When I click on my courses, I am taken to the edit profile page. Eventhough i have filled in all the required fields and updated my profile, I am not unable to go past the profile page to the courses.
Similarly, I am unable to access the forums. I get stuck on the "Edit your profile page". Please help.
Assalaam Alaikum Warahmatillah Wabarakatah -
Inshallah, you are well.
My apologies for the difficulties you’re experiencing. This will happen if your first and last name are not filled out in your profile page. Please do the following:
1) Go to www.qibla.com and login.
2) Click on ’Assalaamu’alaikum’ on the top right of the screen. This will take you to your profile page.
3) Fill out your first name and last name in the two fields provided.
4) Click on Update.
5) Please wait five minutes, as your changes will automatically sync to your eCampus page. After waiting around 5 minutes, go back to the eCampus main page and when it re-directs you to your profile page, click on Update (make sure your first and last name are entered!).
6) You should now be re-directed to your home page.
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