I am unable to hear the live session recording from last week Sunday Ustadha Maha's Arabic 2 class. Is there anyway this can be remedied please?
Assalaam Alaikum Warahmatillah Wabarakatah -
Inshallah, you are well.
Try the following:
1) Completely clear your web browser’s cache. Directions are located here
2) Restart your browser and try again
3) You may need to forward to the 6 – 7 minute mark on the recording
Salaam Aleikum Majidah,
Thanks for contacting us. In case you are using Windows 7 and upwards. you can try to enable the loudness equalization option to see if it helps. To do this please follow the following steps during your live session:
1> Right click the volume icon on your taskbar.
2> Select the “Playback devices” option from the list.
3> Right click on your speakers’ icon (usually your default speakers are highlighted by a green tick on them.
4> Select “Properties” option.
5> Under the properties menu, select the “Enhancements” tab.
6> Check/Tick/Click the “Loudness equalization” option from the scroll down list.
7> Click the Apply button and then click Ok.
Hopefully this will help you with your problem Insha Allah.
Ahmed – Qibla Support team.
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