Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Unable to hear live session recordings

Farah Apr 07, 2013 10:05PM AST


I am unable to hear the live session recording from last week Sunday Ustadha Maha's Arabic 2 class. Is there anyway this can be remedied please?


Up 5 rated Down
Qibla Student Services Apr 09, 2013 09:41AM AST QIBLA Agent

Assalaam Alaikum Warahmatillah Wabarakatah -

Inshallah, you are well.

Try the following:

1) Completely clear your web browser’s cache. Directions are located here

2) Restart your browser and try again

3) You may need to forward to the 6 – 7 minute mark on the recording



Up 2 rated Down
Qibla Student Services Mar 15, 2014 05:14PM AST QIBLA Agent

Salaam Aleikum Majidah,

Thanks for contacting us. In case you are using Windows 7 and upwards. you can try to enable the loudness equalization option to see if it helps. To do this please follow the following steps during your live session:

1> Right click the volume icon on your taskbar.
2> Select the “Playback devices” option from the list.
3> Right click on your speakers’ icon (usually your default speakers are highlighted by a green tick on them.
4> Select “Properties” option.
5> Under the properties menu, select the “Enhancements” tab.
6> Check/Tick/Click the “Loudness equalization” option from the scroll down list.
7> Click the Apply button and then click Ok.

Hopefully this will help you with your problem Insha Allah.

Ahmed – Qibla Support team.

Up 5 rated Down
Majidah Robbins Coburn Mar 15, 2014 05:15PM AST
As Salaam Alaykum, I am trying to make up last Sundays course with Sheikh Nuh on the Riyadh us Salaheen and it is very difficult to hear him even with the volume turned up all the way.
I know he is naturally soft spoken but is there anyway to adjust this for the next class tomorrow?
Thank you. Wasalaam,

This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found